Customers Service & After Sales

Property-forsaleincyprus has been marketing property and promoting associated services to clients for over six years. During this time we have earned a reputation for fair dealing and standards and professionalism we are determined to maintain.

The hallmark of our success has been the response to a growing demand from clients for a 'full service' approach when they buy a property. We are more than happy to oblige. After all, deciding to buy a new home is probably one of the most important investment decisions most of us will make - and it's only right to expect maximum support from the people who are helping you make that decision.

Property-forsaleincyprus is proud to describe itself as a ' one stop shop ' when it comes to helping you find and finance a property - and create the home of your dreams !

HERE HOW IT WORKS

Buying a home - and perhaps deciding to move permanently - is a very personal decision. So we work with you to create a portfolio of properties from which you can make your choice.

Our Sales and Customer Care Departments then work together to give you independent advice on the Legal, Financial and Mortgage application aspects of buying your new home.

With our comprehensive After Sales Service, you have the option of using our expertise and local knowledge to put your own 'finishing touches' to the interior design and decor - and create an outdoor ambience that suits your lifestyle.

We can also offer guidance on buying a car and arranging insurance and road tax.

WHAT WE WILL DO FOR YOU

We will advise you of the various items of information and documents needed to ensure a smooth and efficient buying process

We will introduce you to a reputable Solicitor to arrange an appropriate Contract between you and the developer. Your Solicitor will also receive money transfers and make payment to the developer on your behalf, thus ensuring a safe and hassle-free process

We will introduce you to a bank where you can arrange the opening of a bank account

If a loan is needed to finance your purchase, our Mortgage Co-ordinator will introduce you to a bank on our carefully selected 'panel' so you can apply for a mortgage

We will provide you with details of a Currency Exchange company that can save you money when you transfer money (to your Solicitor) in Cyprus

Our Customer Services Department will liaise with and chase the developer to supply you pictures of your property at each key stage of the building process

Our Customer Services Department will provide you with information to help you complete a 'snagging' assessment of the property upon delivery. (This is a checklist to identify any differences in the 'delivered' property compared to that agreed in the Contract of Sale)

If you are unable to complete the 'snagging' yourself, we can refer you to a reputable company to perform this on your behalf

Our Customer Services Department can give you information about the practicalities of living in Cyprus, including details of:

Schools, location of supermarkets; registration with the local hospital, tax authorities and utility companies ( electricity, water, telephone ); how to import your car into Cyprus; applying for an Alien registration card etc.

YOUR RESPONSIBILITIES

Although we are totally committed to help you during the buying process, we are mindful that ultimately it is you who will be making your own personal investment decisions.

To avoid any doubt, we would like to highlight the responsibilities of the Purchaser.

PLEASE NOTE THAT THE PURCHASER OF A PROPERTY IS RESPONSIBLE FOR

Providing all required information and documents to the bank - and ensuring that all mortgage documents are received, signed and returned according to bank procedures

Liaison with the developer & solicitor for all matters relating to the property purchase

Collecting the keys from the developer upon delivery of the property

Carrying out the 'snagging' assessment - or employing somebody to do so on their behalf

We appreciate that even the most straightforward of transactions can sometimes be affected by an unexpected query. Should this happen, Property-forsaleincyprus is there for you as an 'honest broker' to help you resolve any problems and see the deal through to completion.

For further information please email: info@property-forsaleincyprus.com

THE COMPLETE PACKAGE

Having bought your new home, making it truly your own happens when you add the personal touch. You may already have an idea about what the interior decor should look like - or maybe you're undecided? Either way, we can help.

Simply tell us what you have in mind and we'll introduce you to reliable and reputable suppliers where you can make your choice of furniture, white goods, curtains / blinds and soft furnishings - not forgetting home insurance.

If you want to make the most of the outdoor lifestyle that Cyprus has to offer, you may want to check out garden furniture, outdoor lighting and BBQ's for the full alfresco experience?

If you want to know more about landscaping, swimming pool maintenance or the benefits of Property Management and Rental, we can help you.

For information about these services, e-mail us at customer.service@property-forsaleincyprus.com